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Pages 67-83: Needs Assessment Survey

As shown in Table 34, the respondents indicated that it would be useful for state MCH agencies to have more continuing education on the programs and policies of other agencies, as well as, on their data systems, needs assessments and their mission, goals and objectives.

Table 34 % Perceived Usefulness to State MCH Agencies of Specific CE Topics about Other Agencies

Topics State MCH
Current program and policy priorities 95.7
Data systems, client or target population information gathered, needs assessments 87
Mission, goals and objectives 82.2
How to access and utilize the services they offer 78.2
How to refer clients or families to them 77.2
Service delivery capacity; size of client population; geographic service areas 75.6
Relationship to other related programs or agencies 69.5
Funding streams and allowable expenditures 66.7
Statutory basis and regulations, state 48.9
Underlying philosophy, theory or history 47.8
Statutory basis and regulations, federal 43.5
Organizational structures, staffing patterns 33.3

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

State CSHCN and Local agencies perceived it would be useful to have more continuing education on how to access, utilize and refer patients to the services of other agencies, as well as, on their programs, policies, data systems and, needs assessments (Tables 35-36).

Table 35 % Perceived Usefulness to CSHCN Agencies of Specific CE Topics about Other Agencies

Topics State CSHCN
How to access and utilize the services they offer 90.5
How to refer clients or families to them 90
Data systems, client or target population information gathered, needs assessments 85.8
Current program and policy priorities 85.7
Service delivery capacity; size of client population; geographic service areas 70
Relationship to other related programs or agencies 70
Mission, goals and objectives 70
Funding streams and allowable expenditures 70
Statutory basis and regulations, federal 55
Statutory basis and regulations, state 50
Underlying philosophy, theory or history 45
Organizational structures, staffing patterns 45

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Table 36 % Perceived Usefulness to Local Agencies of Specific CE Topics about Other Agencies

Topics Local
How to refer clients or families to them 93.3
How to access and utilize the services they offer 92.7
Current program and policy priorities 85.3
Service delivery capacity; size of client population; geographic service areas 77
Data systems, client or target population information gathered, needs assessments 73.3
Mission, goals and objectives 70.3
Relationship to other related programs or agencies 61.9
Funding streams and allowable expenditures 50
Statutory basis and regulations, state 39.8
Statutory basis and regulations, federal 38.5
Underlying philosophy, theory or history 35.8
Organizational structures, staffing patterns 32.9

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Tables 37-40 provide information regarding the next question: what do other agencies need to know about MCH-related agencies? Table 37 indicates what the respondents of each MCH–related agency type perceive as the usefulness of specific topic information for other agencies. The responses were also recorded on a scale of 1 (“least useful”) to 5 (“most useful”). The percentage of responses with either a value of 4 or 5 (those indicating the highest two levels of usefulness for the topic) is provided in Tables 37-40. Tables 38-40 present this information ranked for each agency type. State MCH, CSHCN and Local agencies all perceive it would be useful for other agencies to be aware of their current programs, policy priorities, data systems, needs assessments, and service access and utilization procedures (Tables 38-40).

Table 37 % Perceived Usefulness to Other Agencies and Organizations of CE about MCH-Related Agencies

Topics State MCH State CSHCN Local
Current program and policy priorities 97.8 90 85.6
Data systems, client or target population information gathered, needs assessments 88.9 90 66
Funding streams and allowable expenditures 63.6 73.7 39.8
Mission, goals and objectives 79.5 78.9 70.7
Organizational structures, staffing patterns 36.3 57.9 25.5
Relationship to other related programs or agencies 68.1 73.7 64.2
Service delivery capacity; size of client population; geographic service areas 73.4 78.9 76.4
Statutory basis and regulations, federal 44.4 63.1 38.7
Statutory basis and regulations, state 38.6 57.9 40.8
Underlying philosophy, theory or history 46.5 63.1 39
How to access and utilize the services they offer 82.2 100 96.5
How to refer clients or families to them 77.3 94.4 95.6

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Table 38 % Perceived Usefulness to Other Agencies and Organizations of CE about MCH-Related Agencies

Topics State MCH
Current program and policy priorities 97.8
Data systems, client or target population information gathered, needs assessments 88.9
How to access and utilize the services they offer 82.2
Mission, goals and objectives 79.5
How to refer clients or families to them 77.3
Service delivery capacity; size of client population; geographic service areas 73.4
Relationship to other related programs or agencies 68.1
Funding streams and allowable expenditures 63.6
Underlying philosophy, theory or history 46.5
Statutory basis and regulations, federal 44.4
Statutory basis and regulations, state 38.6
Organizational structures, staffing patterns 36.3

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Table 39 % Perceived Usefulness to Other Agencies and Organizations of CE about MCH-Related Agencies

Topics State CSHCN
How to access and utilize the services they offer 100
How to refer clients or families to them 94.4
Data systems, client or target population information gathered, needs assessments 90
Current program and policy priorities 90
Service delivery capacity; size of client population; geographic service areas 78.9
Mission, goals and objectives 78.9
Relationship to other related programs or agencies 73.7
Funding streams and allowable expenditures 73.7
Underlying philosophy, theory or history 63.1
Statutory basis and regulations, federal 63.1
Statutory basis and regulations, state 57.9
Organizational structures, staffing patterns 57.9

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Table 40 % Perceived Usefulness to Other Agencies and Organizations of CE about MCH-Related Agencies

Topics Local
How to access and utilize the services they offer 96.5
How to refer clients or families to them 95.6
Current program and policy priorities 85.6
Service delivery capacity; size of client population; geographic service areas 76.4
Mission, goals and objectives 70.7
Data systems, client or target population information gathered, needs assessments 66
Relationship to other related programs or agencies 64.2
Statutory basis and regulations, state 40.8
Funding streams and allowable expenditures 39.8
Underlying philosophy, theory or history 39
Statutory basis and regulations, federal 38.7
Organizational structures, staffing patterns 25.5

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

The respondents from Medicaid agencies were also asked the above two questions regarding the usefulness to know about other agencies and for other agencies to know about them. Table 41, using the same format as the previous tables on this topic, reveals that the Medicaid respondents felt it was useful to learn more about the programs and policy priorities of MCH-related agencies and to learn more about how to access and utilize their services.

Table 41 % Perceived Usefulness to Medicaid Agencies of CE about MCH-Related Agencies

Topics Medicaid
Current program and policy priorities 84.7
How to access and utilize the services they offer 80.8
How to refer clients or families to them 76.9
Data systems, client or target population information gathered, needs assessments 74
Relationship to other related programs or agencies 65.4
Mission, goals and objectives 65.4
Funding streams and allowable expenditures 61.6
Service delivery capacity; size of client population; geographic service areas 57.7
Statutory basis and regulations, federal 48.1
Statutory basis and regulations, state 44.4
Underlying philosophy, theory or history 42.3
Organizational structures, staffing patterns 23

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

These respondents also indicated the usefulness of MCH-related agencies learning more about their programs and policies and how to refer clients to them (Table 42).

Table 42 % Perceived Usefulness to MCH-Related Agencies of CE about Medicaid Agencies

Topics Medicaid
Current program and policy priorities 96.1
How to refer clients or families to them 79.2
How to access and utilize the services they offer 76
Funding streams and allowable expenditures 72
Service delivery capacity; size of client population; geographic service areas 64
Mission, goals and objectives 60
Relationship to other related programs or agencies 56
Data systems, client or target population information gathered, needs assessments 53.8
Underlying philosophy, theory or history 40
Statutory basis and regulations, federal 37.5
Statutory basis and regulations, state 33.4
Organizational structures, staffing patterns 20

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most useful”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Modalities for Continuing Education

In the current environment, there are many methods through which MCH professionals can receive continuing education. The respondents were asked to consider a variety of continuing education modalities and were asked to rank those modalities according to their interest, their agency’s capacity to use, and their preference. Their responses were recorded on a scale ranging from 1 (“least”) to 5 (“most”). The percentage of responses with either a value of 4 or 5 (those indicating the highest two levels of interest, capacity and preference for the modality) is provided in Tables 43-45 by agency type.

By agency type, Table 43 presents the respondents’ perceptions in terms of interest in the various proposed modalities of continuing education. Overall, the most interest was reported for providing on-site CE at the workplace, followed closely by instate conferences, small (<100 participant) conferences, distance satellite/interactive TV, and Internet or Web-based distance learning. State MCH agencies reported considerably more interest in Internet distance learning modalities than the other agencies. None of the agencies reported much interest in the use of audio or videocassettes. Very modest interest was reported for audio teleconferencing, and large and out-of-state conferences.

Table 43 % Perceived Interest of Continuing Education Modality

Modality of Interest State MCH State CSHCN Local Medicaid Total
On-site at the workplace 90.4 71.4 77.5 62.9 75.6
In-state conference 82.9 71.4 61.4 66.7 70.6
Small conference (<100) 80.5 70.0 66.9 62.5 70.0
Out-of-state conference 42.9 47.6 21.7 29.2 35.4
Large conference (>100) 31.7 35.0 23.6 21.7 28.0
Distance: internet, Web-based 81.0 57.1 66.5 64.0 67.2
Distance: satellite/interactive TV 77.3 70.0 72.9 64.0 71.1
Self-study/Independent study 50.0 35.3 34.8 25.0 36.3
Reading journals/research papers 38.1 28.5 25.7 29.2 30.4
Coursework for credit at college 53.5 38.1 51.0 37.4 45.0
Audio cassettes 24.4 9.5 13.7 0.0 37.2
Video cassettes 19.1 23.8 42.7 25.1 37.5
Audio, teleconferencing 47.6 38.1 28.9 33.4 39.9

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most interest”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

The agency capacity for different CE modalities is reported in Table 44. The majority of respondents, including Local agencies, report having the capacity for on– site, in-state, small conferences, as well as, having the capacity for distance Internet learning. In particular, more than three-quarters of the respondents report having Web access and more than two-thirds report having agency approval to use the Web for CE instruction during working hours. There is also a relative high capacity for using audio conferencing and cassettes.

Table 44 % Perceived Capacity of Continuing Education Modality

Capacity for Modality State MCH State CSHCN Local Medicaid Total
On-site at the workplace 80.0 65.0 75.5 73.9 73.6
In-state conference 75.5 63.1 54.4 66.7 64.9
Small conference (<100) 69.1 50.1 59.4 70.0 62.2
Large conference (>100) 44.2 43.8 29.0 45.0 40.5
Out-of-state conference 22.2 23.6 5.4 20.0 17.8
Distance: internet, Web-based 84.0 70.0 59.1 71.5 71.2
Distance: satellite/interactive TV 76.1 52.7 57.6 28.6 53.8
Web Access 95.5 90.5 81.0 77.8 86.2
Web Instruction 92.5 94.4 70.3 68.4 81.4
Audio, teleconferencing 93.4 95.0 63.0 80.0 82.9
Video cassettes 91.1 95.0 83.9 61.9 83.0
Audio cassettes 86.4 84.2 48.9 55.0 68.6
Reading journals or research papers 67.4 73.7 45.4 70.0 64.1
Self-study/Independent study 66.0 73.7 55.7 70.0 66.4
Coursework for credit at college 28.0 52.7 33.1 35.0 37.2

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most capacity”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Perceived preference of continuing education modalities is presented in Table

45. In-state conferences, on-site conferences at the workplace and small conferences (<100 participants) were the most preferred methods of CE overall. Local agencies also indicated a preference for distance satellite/interactive TV. Internet and Web-based CE followed next in order of preference. None of the other modalities received a high ranking of preference. While respondents report the greatest capacity for video/audio cassettes, teleconferencing, and Web-based education, many prefer small conferences, on-site or in-state.

Table 45 % Perceived Preference of Continuing Education Modality

Preferred Modality State MCH State CSHCN Local Medicaid Total
In-state conference 83.0 70.0 50.7 69.6 68.3
On-site at the workplace 71.5 55.0 71.5 68.0 66.5
Small conference (<100) 70.7 66.6 60.3 65.2 65.7
Large conference (>100) 29.3 38.9 17.7 18.1 26.0
Out-of-state conference 26.2 31.6 8.7 22.7 22.3
Distance: internet, Web-based 67.5 50.0 52.3 52.2 55.5
Distance: satellite/interactive TV 61.4 57.9 69.5 30.4 54.8
Video cassettes 16.7 25.0 37.1 34.7 28.4
Audio, teleconferencing 34.9 40.0 24.2 39.1 34.6
Audio cassettes 19.0 15.0 12.2 0.0 15.4
Self-study/Independent study 33.3 25.0 33.6 26.0 29.5
Reading journals/research papers 28.5 20.0 18.5 30.4 24.4
Coursework for credit at college 19.0 15.0 12.2 29.2 15.4

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most preference”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Barriers to and Capacity for Continuing Education

Table 46 provides a list of various barriers that prevent MCH professionals from seeking and obtaining continuing education. Respondents were asked to rate the factors on a scale of 1 (most important) to 5 (least important) and the table provides the percentage of responses with either a value of 1 or 2 (those indicating the highest two levels of importance). As shown in Table 43 and Figure 3, time away from work, lack of adequate staff to cover when other employees are at training, and the cost of CE are ranked as the top barriers to seeking continuing education.

Figure 3 Perceived Barriers to Seeking Continuing Education

Perceived Barriers to Seeking Continuing Education Table

MCH Leadership and Training Institute: Year 2000 Assessment of Training Needs

Table 46: Barriers for Continuing Education

State MCH State CSHCN Local Medicaid
Time away from work 73.2% 75.0% 70.7% 84.0%
Lack of adequate staffing 62.1% 83.3% 64.7% 59.1%
Cost of continuing education programs 62.1% 72.2% 72.1% 59.0%
Agency/organization travel restrictions 60.0% 61.1% 39.8% 36.9%
Limited geographic access 48.5% 68.8% 55.7% 56.3%
Insufficient capacity of available training programs 37.5% 38.5% 42.8% 30.8%
Lack of CEU availability 17.9% 16.7% 28.0% 30.8%

Note: Percentages indicate combined ratings of “1” and “2” on a scale of 1 (most) to 5 (least important) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

As some CE is provided by other organizations or agencies, respondents were asked the extent of the agency’s capacity to provide training to its own staff and to other constituencies, agencies and organizations with whom the responding agency works. A scale of 1 (little capacity) to 5 (extensive capacity) was used to record responses. In Table 47, responses of 4 and 5 are combined to describe the capacity of agencies to provide training to their own personnel and to others. A third or less of the reporting agencies indicate an appreciable capacity to provide training to either their own staff or others. With the exception of State MCH agencies, most respondents have a greater capacity to train their own staff as opposed to training others. However, the percentage of respondents who have an extensive capacity to train is low across all agencies, the highest being Local agencies.

Table 47 Capacity of Training Own Staff

State MCH State CSHCN Local Medicaid
Capacity for training own staff 29.5% 28.5% 33.5% 21.6%
Capacity for training others* 45.5% 19.1% 22.4% 10.3%

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“little”) to 5 (“extensive capacity”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Respondents were asked the extent to which the agencies routinely assessed not only the agency’s training needs, but also the needs of other organizations or agencies with which the MCH agency works. A scale of 1 (do not assess) to 5 (routinely assess) was used to record responses. Response of 4 and 5 were used to calculate percentages provided in Table 48, indicating the extent of routine assessment of training needs by agency type. While many of the responding agencies routinely assess the training needs of their own staff, Medicaid more often assesses the needs of other agencies with whom Medicaid works. With the exception of Local agencies, less than one-third of the responding agencies routinely assess the needs of staff within the agency and a smaller percentage assess training needs of other agencies with whom the MCH agencies work.

Table 48 Routine Assessment of Training Needs of Staff

State MCH State CSHCN Local Medicaid
Assessment of training needs of own staff 31.8% 23.8% 46.1% 25.0%
Assessment of training needs of others* 20.5% 14.3% 11.9% 41.4%

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“do not assess”) to 5 (“routinely assess”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

 

Along with understanding the degree to which MCH-related agencies assessed training needs, it was deemed important to know how many CE programs were offered by agencies to their own staff and to others. Table 49 provides information on the number of CE programs provided by agency type. Of the respondents, State MCH agencies, on average, provide the most CE programs, roughly 10 each year. Medicaid and State MCH agencies provide slightly more programs to other agencies than State CSHCN and Local agencies. However, Medicaid provides the least number of CE programs.

Table 49 Number of Continuing Education Programs Provided by Responding Agency

State MCH State CSHCN Local Medicaid
# of CE Programs Provided to Own Staff Mean 9.05 4.40 4.91 0.70
Range 0-40 0-24 0-25 0-4
Q1-Q3 4 4 4 1
# of CE Programs Provided to Others Mean 11.47 4.00 4.55 1.75
Range 0-50 0-12 0-50 0-10
Q1-Q3 13 3 4 2

[Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Because of limited funding available for CE, respondents were queried about how continuing education dollars should be targeted. When asked which type of staff should receive the first training dollars, respondents across agencies replied fairly consistently (Table 50). Agencies reported that they would give the training dollars to program managers first, followed by program staff or others. “Others” refers largely to clinical staff.

Table 50 Preference for Level of Staff Receiving First Training Dollars

State MCH State CSHCN Local Medicaid
1 Program Manager Program Manager Others Program Managers
2 Program Staff Others Program Manager Program Staff
3 Others Director Directors Others

[Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

 

While many graduate and continuing education programs are available, the question of how successfully these programs are marketed continues to be an area of concern. The respondents were asked the extent of the agency’s awareness of graduate or continuing education opportunities in MCH. Table 51 reveals that most respondents reported being aware of “most” or “some” of the continuing or graduate education opportunities in MCH with somewhat more awareness of CE programs. As all agencies may not have the capacity to inform their employees of available graduate and continuing education opportunities, respondents were asked if having an information clearinghouse on MCHB-funded training programs would be helpful.

Table 51 Awareness of Graduate or Continuing Education Programs

State MCH State CSHCN Local Medicaid
Percent respondents aware of graduate training programs 77.8 73.7 52.0 40.7
Percent respondents aware of continuing training programs 88.9 80.0 78.1 51.8

[Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Respondents were asked if they felt there was a potential benefit from establishing a CE clearinghouse. Table 52 presents the responses by agency type and indicates that the majority would find such a service useful.

Table 52 Benefits of MCHB-funded Clearinghouse

State MCH State CSHCN Local Medicaid
% Respondents Seeing Benefits of Clearinghouse 84.5 60.0 66.9 71.4

[Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

Priorities for Continuing Education

At the end of the needs assessment form, respondents were further asked to indicate which CE topics should received the first training dollars. The core public health skills of assessment, assurance and policy/advocacy were frequently indicated. Additionally, leadership was among the most often raised items, along with program administration skills, including planning, management, evaluation and performance monitoring. Personnel management and communication skills were among the next frequently mentioned items. Among the future emerging needs for continuing education reported in written, open-ended responses were skills in technical writing skills (including grant writing), systems development, advanced leadership, cost analysis, and organizational change.

DISCUSSION

Graduate Education Conclusions

Regardless of agency type, i.e., state MCH, CSHCN, Medicaid or local health department, having employees with graduate education in MCH was perceived to be of value. The percentage of agencies perceiving a benefit from having graduate level trained employees ranged from a low of 73.3% among Medicaid directors to a high of 95.5% of State MCH Directors (Figure 1). For all agencies, more than one-third of current staff members were viewed as being able to use or benefit from graduate education (Table 11). More than one-half of the MCH, CSHCN and Local agencies reported that they either had a hard time or were unable to find qualified applicants who possessed the critical skills they needed (Table 6).

Respondents were asked to rate the importance of graduate-level skills and competencies. Leadership, systems development, management, administration, analytic, policy and advocacy skills were all overwhelmingly perceived to be important. Over 80 percent of respondents in State MCH, State CSHCN, and Local agencies perceived public health leadership and systems development as among the most important graduate education topics and over 75 percent of all agencies perceived graduate education in program management, administration and core public health skills as important (Table 5). Compared to Local health agencies, the three state-level agencies perceived graduate-level clinical skills to be less important (Table 5). Agency respondents indicated MCH epidemiology, health care administration and management as among their top rated critical unmet need areas for MCH professionals with graduate education (Tables 8 and 9). Among the specific core public health skills areas, a MCH professional with graduate education in MCH epidemiology was indicated to be the most critical unmet need area by state MCH (96%), State CSHCN (67%), Local (55%), and Medicaid (57%) agencies (Table 8).

There also remains a large unmet need for professionals with graduate education in clinical skill areas. For MCH agencies, the highest unmet critical need areas for clinical graduate education were genetics (61.4%), dentistry (47.7%), health education (45.4%) nutrition (44.2%) and nursing (42.3%). For CSHCN agencies, the higher unmet clinical need areas were medicine (64.7%), dentistry (57.1%), nursing (55.5%), physical therapy (50%) and early childhood education (50%). Nursing was the highest clinical area of unmet need for Local agencies, followed by nutrition (46.4%) and health education (45.1%). Dentistry (61.9%), health education (50%) and nursing (45%) were the most prominent unmet clinical need areas for Medicaid agencies (Table 7).

Several factors were reported as preventing staff from pursuing graduate education (Table 12). The cost of graduate education programs, the loss of income while in school, and the time required for completion of the program were reported to be the most prohibitive barriers to graduate education by all responding agencies.

Continuing Education Conclusions

The results of this assessment reveal an appreciable unmet need for more continuing education for MCH personnel. In spite of numerous state, federal and professional organization efforts to meet this need, there continues to be a clearly substantial amount of unmet need in MCH-related programs for continuing education and training throughout the U.S., possibly reflecting the ongoing changes, reorganizations and turnover within state and local agencies. Moreover, state and local agencies report limited capacity to meet the training needs of either their staff or the staff of other agencies (Table 47). The number of reported continuing education programs currently being provided is modest (Table 49). Further, the routine assessment of training needs is very limited, which makes it difficult for agencies to accurately document their needs and plan accordingly to meet them (Table 48).

Program managers and program staff were perceived to be in greatest need for continuing education (Tables 13 and 50). Program management and administration skill areas were the most important CE themes for program managers and include program planning, development, implementation, management and evaluation, needs assessment, performance management, data analysis and interpretation, personnel management, team building and policy development (Table 31). For program staff, the most important CE topics tended to be more direct service and program performance oriented and include cultural competency, family centered care, families as partners, clinical skills, and program evaluation, performance and management (Table 32). For agency directors, leadership, systems development and administrative CE themes emerged across all agencies, including health care financing, policy development, interagency and systems-level collaboration, managing change and performance, team building, negotiations, personnel management, and working with families, communities, the public, and legislative bodies (Table 30). The relatively lower perceived need of program directors for CE may reflect the greater availability of or access to CE offerings though AMCHP and other professional groups.

It was clearly viewed as useful for MCH personnel at nearly all staff levels and agency types to learn more about the programs, policies and access and referral procedures of Medicaid and other agencies and for the personnel of those other agencies to learn more about those same items for MCH-related agencies. Co-knowledge of data bases and needs assessments were also viewed as useful. Finally, the future emerging topics for continuing education for all agencies included skills in technical writing (e.g., grant writing), communications, systems development, organization change, cost analysis, and advanced leadership.

Having in-state, on-site and small CE conferences was the first preference of the respondents and is compatible with the reported barriers to seeking CE, i.e., time away from work, lack of staff to cover functions while away, and cost (Tables 43-46). While there is appreciable interest, capacity and preference for other types of CE modalities, including Internet and Web-based training, the reported preference for small conferences might reflect a desire for interaction among colleagues and educators as part of continuing education activities. Taken together, these responses may reflect a desire for local training opportunities that allow participants to get out of the office (thereby eliminating constant interruptions) for short periods of time to learn together.

RECOMMENDATIONS

The following recommendations are based on the findings of this needs assessment, a review of the previous 1992 AMCHP assessment of MCH graduate and continuing education needs, and the authors’ nearly two decades of experience in providing graduate and continuing education in the MCH field. The recommendations are presented in order of priority, although the top five are all seen as critical.

Recommendation #1: Continue to support MCH graduate education in public health and clinical skill areas, using multiple funding support mechanisms.

Substantial demand for employees with graduate education was in evidence among all agency types queried. More than 70 percent of all the agencies perceived having employees with graduate education as a benefit with 96 percent of MCH agencies so responding (Figure 1). For all agencies, more than one-third of current staff members were viewed as able to use or benefit from graduate education (Table 11). Over 80 percent of all respondents in State MCH, State CSHCN, and Local agencies perceived public health leadership and systems development as among the most important graduate education topics and over 75 percent of all agencies perceived graduate education in program management, administration and core public health skills as important (Table 5). Among the specific core public health skills areas, a MCH professional with graduate education in MCH epidemiology was indicated to be the most critical unmet need area by state MCH (96%), State CSHCN (67%), Local (55%), and Medicaid (57%) agencies (Table 8).

Given these findings, it is recommended that MCHB continue to support MCH graduate education in public health and might make additional dollars available for tuition remission and stipends in order to allow more students to pursue the MPH degree in MCH without excessive costs burdens and significant loss of income. Further, MCHB might explore partnerships with state MCH/CSHCN programs to offer graduate fellowships to current MCH professionals interested in pursuing the MPH, with the condition that the graduate return to their home state and program. This would provide security to the employee as well as an incentive to the agency to grant the employee educational leave. The MCH Bureau might also offer graduate fellowships to entry-level students. These might also include a required two or more year placement in a MCH/CSHCN-related agency upon graduation.

There also remains a large unmet need for professionals with graduate education in clinical skill areas. For MCH agencies, the highest unmet critical need areas for clinical graduate education were genetics (61.4%), dentistry (47.7%), health education (45.4%) nutrition (44.2%) and nursing (42.3%). For CSHCN agencies, the higher unmet clinical need areas were medicine (64.7%), dentistry (57.1%), nursing (55.5%), physical therapy (50%) and early childhood education (50%). Nursing was the highest clinical area of unmet need for Local agencies, followed by nutrition (46.4%) and health education (45.1%). Dentistry (61.9%), health education (50%) and nursing (45%) were the most prominent unmet clinical need areas for Medicaid agencies (Table 7). Multiple approaches might be considered by MCHB to address these needs, including tuition and stipend support for graduate education and graduate fellowships tied to conditions of working a specified period in a state or local MCH, CSHCN or related agency. Joint degree programs, e.g., MPH/MD, MPH/MSN and MPH/MSW, represent another viable approach to increase the availability of clinicians cross-trained to address a broad range of needs of the MCH population.

Recommendation #2: Expand continuing education in the areas of leadership, administration, management, core public health, and clinical skills and support innovative continuing education approaches targeted at program managers and staff using on-site and small conferences.

A need for continuing education was reported by more than 90 percent of respondents from all agencies (Figure 2). Program managers were identified by over 58 percent of respondents as having the greatest unmet need. More than 67 percent of program staffs were perceived to have a need for continuing education (Table 13). Leadership, management, administration and core public health skills were among the most important CE topics requested and were among the topics suggested to receive CE training dollars. The importance of specific CE topics differed by staff levels. Leadership and system-based skills (i.e., systems development, interagency collaboration, policy issues, advocacy) were deemed as important for directors. More than 80 percent of those responding viewed program management skills and core public health skills (i.e., program development/implementation/evaluation, personnel management, performance measures, data analysis) as important CE topics for managers. For program staff, over 70 percent of all respondents indicated more direct service and program performance topics (i.e., cultural competency and family-centered care) as an important area for continuing education (Tables 14-32). Finally, well more than a majority indicated that CE on other agency’s services, programs, policies, and data would be useful (Tables 33-42).

Many of the emphasized CE topic areas are currently addressed by several MCHB-funded CE efforts, e.g., the MCH Leadership Skills Training Institute, although the demand for training continues to exceed the capacity of this program. The ongoing demand for CE in these leadership and management topics suggests that current successful efforts be continued and even expanded to allow more staff to participate and that additional, alternative CE approaches also be explored. As an example of an alternative approach to address current CE needs in the areas of leadership, administration and management, MCHB might support the further development of regional or state leadership academies and identify groups of experts to provide specific skills training in several states (i.e., a traveling leadership academy). Several states (e.g., Illinois, Arkansas) have already organized successful public health leadership academies and more could be designed as certificate programs with MCHB supporting the skeletal structure in an effort to enhance the skills of MCH professionals in a variety of settings within several states.

The major barriers to current employees pursuing continuing education are time away from work, inadequate staffing to cover absence from work, and the cost of CE programs. Over 70 percent of all respondents indicated time away from work as a barrier for continuing education. The cost of continuing education and lack of adequate staff to cover for employees out were perceived as barriers by more than 59 percent of all respondents (Table 46). At the same time, the preferred modality for CE was “instate” and ”small conference”. More than 70 percent of the State MCH and State CSHCN respondents indicated “in-state conference” as the preferred mode of continuing education compared to more than half of local and Medicaid respondents. Over 60 percent of all respondents prefer a “small conference”. More than 68 percent of State MCH, Local, and Medicaid respondents indicated a preference for on-site workshops, while only 55 percent of State CSHCN respondents preferred this mode of continuing education (Table 45).

Given these identified barriers and preferred modalities for CE training, MCHB might consider funding several entities or individuals to develop itinerant continuing education programs that could be ‘taken on the road’ and offered locally in multiple states throughout a region. These could be supported along with or in favor of the more traditional CE model of funding one entity to provide one CE conference in one state or one region. Current grantees of CE training funds might be provided incentives to work together on a particular topic, optimizing particular talents that exist across universities rather than setting them up as competitors. For example, given the importance of cultural competence training, it is conceivable that faculties at more than one MCH-funded training program that would be interested in jointly developing a traveling continuing education program. Bringing together faculties from different universities and different specialties, e.g., public health and clinical, could further enrich the perspectives brought to training.

Recommendation #3: Explore the development of a national MCH training policy analysis and development center to serve as a focus for assessing training needs on a regular basis, to serve as a clearinghouse for training activity information, and to foster the development of a national or regional MCH CE brokerage model.

Less than one-half of the responding agencies routinely assessed the training needs of their own staffs or others (Table 48). A comparison of the results of this needs assessment with the 1992 AMCHP assessment indicate that some training needs may have declined (e.g., the need for graduate degree trained nurses), some may have stayed the same (e.g., the need for program development and management training), and some have emerged (e.g., the need for systems development training). These apparent changes in training needs over time suggest that regular, systematic assessments of training needs and appraisals of the impact of training support efforts are advisable to assure that current training efforts are appropriately targeted and to assess the degree to which trends may partly reflect the effectiveness or insufficiency of past state and national training initiatives. Moreover, the results of these periodic assessments should be routinely analyzed and compiled in such a manner as to facilitate their use in MCHB’s strategic planning and performance measurement activities. Accordingly, MCHB might consider establishing and supporting a national MCH graduate and continuing education training policy analysis and development center to advise MCHB on training-related efforts and serve as a training resource for state Title V and related agencies. Such an entity could provide several important and needed services, including the regular national assessment of training needs and the provision of guidance to states and localities on the conduct and analysis of ongoing training needs assessments. Moreover, the proposed center could assist in the evaluation of these efforts and in the promotion of federal/state/ training partnerships.

Another specific function of this proposed center might be the development and maintenance of a continuing education clearinghouse. Benefits of a MCHB-funded clearinghouse for CE were perceived by 85% of MCH, 60% of CSHCN, 67% of Local, and 71% of Medicaid agencies (Table 52). These responses indicate strong support for the creation of a national MCH training clearinghouse that in one place would organize information on existing training programs and offerings funded by MCHB. Such information would include details about graduate and CE programs, including contact information, targeted audience, cost, content, objectives, location, dates, and agenda of each training session. The clearinghouse aspect of the proposed center support the efforts of existing funded grantees in marketing their educational programs.

In order to assist MCHB in targeting CE efforts to meet specific state and local needs for desired CE content and preferred CE modalities, while fostering the development of training teams composed of the best trainers from multiple schools and organizations, the proposed center might also be used to explore the development of a national or regional CE brokerage model, whereby a single entity would bear responsibility for identifying experts on selected topics and then deploying them to several states over the course of a year. The broker would handle logistics, including soliciting topic requests from states (beginning with those identified most frequently through this survey); matching experts to topics; and arranging the schedule of CE sessions, topics and sites. For example, once critical CE topics are selected for a region, the CE broker would be charged with identifying one or more persons to develop a CE program on each topic. The persons selected would be asked to offer the CE program on-site or in-state in several states over the course of a year for a negotiated package fee. The broker would also arrange the scheduling and pay the travel and expenses of the speakers.

Recommendation #4: Require state Title V agencies to conduct assessments of their needs for graduate education, continuing education, and technical assistance, as part of the 5-year and annual update needs assessments.

In order to assist MCHB in obtaining ongoing and current information to plan for graduate education, continuing education, and technical assistance efforts, State Title V agencies might be encouraged, as part of their comprehensive five-year and annual update needs assessments, to conduct and report on assessments of the graduate and continuing education needs of their state’s MCH/CSHCN professionals both within and outside the agency. This would allow for MCHB to better identify unmet needs, as well as determine when needs have been met, so that resources can be directed at the most pressing problems.

The MCH Bureau invests considerable funds in both continuing education and technical assistance for MCH, CSHCN and related programs, though tends to organize them separately. State assessments of continuing education needs, coupled with the self-assessment of technical assistance needs that states conduct each year, would be expected to reveal substantial overlap between the two. It is not unusual during a continuing education program for participants to ask questions specific to their work to the point that the education program borders on a technical consultation. Similarly, technical assistance visits may evolve into continuing education sessions as trainees ask for more detailed explanations, historical perspectives or guidance in adapting new skill areas. State assessments might reveal needs for more coordinated approaches to technical assistance and continuing education. Such approaches would also be consistent with the results contained in this report (Table 45) that indicate a greater desire for on-site short courses (a step closer to a technical assistance model) versus large national or regional conferences (the typical continuing education approach).

Recommendation #5: Explore and promote alternative graduate and continuing education models, e.g., distance learning.

The major barriers to current employees pursuing graduate education are cost of the program, loss of income while completing the program, ability to take time off work, and time to complete the program (Table 12). Over 60 percent of respondents from State MCH, CSHCN, and Local agencies indicated the barriers above to be of the greatest consequence to graduate education. Distance to the program followed the above barriers in terms of importance across agencies. For Medicaid respondents, the percentages were slightly lower, but the trends in perceived barriers mirrored those of other agencies with over 50 percent of the Medicaid respondents indicating cost of program, loss of income while in school, ability to take time off work, and time required to complete program as barriers to graduate education. In order to address these barriers, the MCH Bureau should continue and might further expand its promotion of alternative graduate educational models (e.g., weekend, work/school, and partial distance-based programs), ideally with regional access for professionals in all states. Support of on-site or on-line certificate graduate-level programs may also be considered.

Barriers to continuing education also include time away from work, cost, lack of adequate staff for coverage, and travel restrictions (Table 46). More than 70 percent of all respondents perceived time away from work as a barrier. Over 60 percent of State MCH and CSHCN agency respondents and more than 35 percent of Local and Medicaid perceived travel restrictions as barriers. While preference for on-site continuing education is evident, there are also appreciable interest, capacity and preference for distance learning at both state and local levels (Tables 43-44). This offers an alternative CE training approach that might be further promoted and supported by MCHB.

Recommendation #6: Sponsor academic/practice partnerships to developcross training of MCH-related faculty and expand technical assistance and continuing education opportunities.

Given the existing need for well-trained MCH professionals with diverse skills, states might benefit from longer-term, on-site consultation and involvement of MCH-related faculty. This might be accomplished in a manner similar to that used by CDC to assign epidemiologists to states. Graduate training programs (both in the clinical and public health areas) would also benefit from having their faculty gain MCH agency practice experience. The MCH Bureau could consider funding sabbaticals for faculty in MCH programs in Schools of Medicine, Public Health, Dentistry, Nursing, Social Work and other MCH-related fields in order that these experts could spend time with one or more states. These sabbatical, possibly ranging from 6 months to more than one year, would allow faculty to provide more intensive continuing education and technical assistance on a set of relevant topics, while at the same time gaining valuable practice-based experience. Finally, interagency personnel actions (IPAs) might also be used to allow faculty to take sabbaticals or work-leave to work with MCHB or its regional offices.

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