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Pages 67-83: Needs Assessment Survey

Continuing Education Needs

The remaining focus of the needs assessment was continuing education (CE). Respondents were asked to assess the extent to which members of their staff would benefit from participation in CE programs in MCH. As displayed in Figure 2, more than 90 percent of respondents from each agency type viewed continuing education as a benefit for their staff.

Figure 2 % Perceiving Continuing Education as a Benefit

Figure 2 % Perceiving Continui

State MCH State CSHCN Local Medicaid

MCH Leadership Skills Training Institute: Year 2000 Assessment of Training Needs

Respondents were then asked to assess the level of need for CE for particular staff levels, using a scale of 1 (”least”) to 5 (“greatest”) to record their response. The specific types of staff included: 1) agency/organization director, 2) program manager, and 3) program staff. Table 13 presents the percentage of perceived need for CE according to staff level. Regardless of agency type, well more than 50 percent of program managers and more than two-thirds of program staff were perceived to have a need for continuing education. The level of need for CE was less among directors, possibly reflecting that some of their need in this area has already been met. Nevertheless, one-third or more of agency directors were reported to be in need of continuing education programs in MCH.

Table 13 % of Respondents Perceiving Need for Continuing Education According to Staff Level

State MCH State CSHCN Local Medicaid
Agency/Organization Director 38.6% 55.0% 46.6% 32.0%
Program Manager 80.4% 57.9% 77.3% 71.4%
Program Staff 91.1% 75.0% 80.7% 67.9%

[Data Source; MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

For State MCH agencies, Table 14 presents information regarding the perceived importance of specific CE topics by staff level. The percentages of responses with either a value of 4 or 5 (those indicating the highest two levels of importance for the topic) are provided for each topic. The need for CE in a specific topic varied considerably by staff level, e.g., CE in clinical skills was perceived as important for 15 percent of directors and 60 percent of program staff. Tables 15-17 provide the same information ranked for each staff level. In Table 15, which ranks CE topics by importance for MCH directors, the highest ranked topics are managing change, health care financing and delivery, policy development and analysis, and interagency collaboration. Data, analytical, and clinical topics ranked toward the bottom of the list. However, a very different ranking was evident for MCH program managers (Table 16). For MCH program managers, the highest ranked CE topics were data analysis and interpretation, program evaluation, program planning/development, needs assessment, and marketing/communication. For MCH program staff (Table 17), the highest ranked CE topics in order of perceived importance were cultural competency, social marketing/health education, family centered care, families as partners, community development/empowerment, and quality assessment and assurance.

Table 14 Perceived Importance of Continuing Education Topics

CE Topics for State MCH Director Manager Staff
Coalition Building 80 88.1 61
Community Development; Empowerment 75 83.8 72.5
Interagency Collaboration 90 90.9 57.5
Marketing and Communication 82 95.4 53.7
Media Relations 85 62.8 26.9
Public and Consumer Involvement 69.3 72.1 65.9
Resource Development 84.6 85.4 46.2
Systems Development 79.5 90.2 48.7
Families as Partners in Policy Making 68.3 76.7 73.1
Legislative Advocacy 85.7 60.4 25
Needs Assessment 77.5 95.4 63.4
Performance Measurement 85 93 58.5
Program Evaluation 82.5 97.6 50
Program Implementation, Management 67.5 95.2 52.5
Program Planning, Development 79.5 95.4 63.4
Cultural Competency 80 93 95.2
Managing Change 90.5 95.3 67.5
MCH Epidemiology 62.5 78.6 62.5
Negotiation and Team building 87.8 86.1 56.1
Personnel Management 84.6 85.7 12.9
Data Analysis and Interpretation 74.4 100 61
Data-base Development 27.5 52.4 55
Data-base Linkage 32.5 57.2 56.1
Information Systems 55 83.7 56.1
Qualitative Methods 51.3 61.4 46.3
Quality Assessment and Assurance 79.5 88.4 70.7
Environmental Health 27.5 21.4 26.8
Geographic Data Analysis 48.7 73.8 48.8
Social Marketing, Health Education 53.8 79.1 76.2
Surveillance, Health Status Monitoring 62.5 83.3 68.3
Survey Design and Administration 35 64.3 52.5
Cost-effectiveness Analysis 71.1 90.7 41.5
Funding Formula, Resource Allocations 84.6 85.7 26.2
Health Care Financing and Delivery 90.3 81 24.4
Policy Development and Analysis 90 95.3 30
Clinical Skills 15 7.3 59.6
Family-Centered Care 56.1 70.8 73.8


Table 15 Perceived Importance of Continuing Education TopicsState MCH Director

CE Topics for State MCH (Ranked From Greatest to Least) Director
Managing Change 90.5
Health Care Financing and Delivery 90.3
Policy Development and Analysis 90.0
Interagency Collaboration 90.0
Negotiation and Team building 87.8
Legislative Advocacy 85.7
Performance Measurement 85.0
Media Relations 85.0
Resource Development 84.6
Personnel Management 84.6
Funding Formula, Resource Allocations 84.6
Program Evaluation 82.5
Marketing and Communication 82.0
Cultural Competency 80.0
Coalition Building 80.0
Systems Development 79.5
Quality Assessment and Assurance 79.5
Program Planning, Development 79.5
Needs Assessment 77.5
Community Development; Empowerment 75.0
Data Analysis and Interpretation 74.4
Cost-effectiveness Analysis 71.1
Public and Consumer Involvement 69.3
Families as Partners in Policy Making 68.3
Program Implementation, Management 67.5
Surveillance, Health Status Monitoring 62.5
MCH Epidemiology 62.5
Family-Centered Care 56.1
Information Systems 55.0
Social Marketing, Health Education 53.8
Qualitative Methods 51.3
Geographic Data Analysis 48.7
Survey Design and Administration 35.0
Data-base Linkage 32.5
Environmental Health 27.5
Data-base Development 27.5
Clinical Skills 15.0

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most important”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

State MCH Program Manager State MCH Program Staff

Table 16 Perceived Importance of Continuing Education Topics

CE Topics for State MCH (Ranked from Greatest to least) Manager
Data Analysis and Interpretation 100
Program Evaluation 97.6
Program Planning, Development 95.4
Needs Assessment 95.4
Marketing and Communication 95.4
Policy Development and Analysis 95.3
Managing Change 95.3
Program Implementation, Management 95.2
Performance Measurement 93
Cultural Competency 93
Interagency Collaboration 90.9
Cost-effectiveness Analysis 90.7
Systems Development 90.2
Quality Assessment and Assurance 88.4
Coalition Building 88.1
Negotiation and Team building 86.1
Personnel Management 85.7
Funding Formula, Resource Allocations 85.7
Resource Development 85.4
Community Development; Empowerment 83.8
Information Systems 83.7
Surveillance, Health Status Monitoring 83.3
Health Care Financing and Delivery 81
Social Marketing, Health Education 79.1
MCH Epidemiology 78.6
Families as Partners in Policy Making 76.7
Geographic Data Analysis 73.8
Public and Consumer Involvement 72.1
Family-Centered Care 70.8
Survey Design and Administration 64.3
Media Relations 62.8
Qualitative Methods 61.4
Legislative Advocacy 60.4
Data-base Linkage 57.2
Data-base Development 52.4
Environmental Health 21.4
Clinical Skills 7.3


Table 17 Perceived Importance of Continuing Education Topics

CE Topics for State MCH (Ranked from Greatest to Least) Staff
Cultural Competency 95.2
Social Marketing, Health Education 76.2
Family-Centered Care 73.8
Families as Partners in Policy Making 73.1
Community Development; Empowerment 72.5
Quality Assessment and Assurance 70.7
Surveillance, Health Status Monitoring 68.3
Managing Change 67.5
Public and Consumer Involvement 65.9
Program Planning, Development 63.4
Needs Assessment 63.4
MCH Epidemiology 62.5
Data Analysis and Interpretation 61
Coalition Building 61
Clinical Skills 59.6
Performance Measurement 58.5
Interagency Collaboration 57.5
Negotiation and Team building 56.1
Information Systems 56.1
Data-base Linkage 56.1
Data-base Development 55
Marketing and Communication 53.7
Survey Design and Administration 52.5
Program Implementation, Management 52.5
Program Evaluation 50
Geographic Data Analysis 48.8
Systems Development 48.7
Qualitative Methods 46.3
Resource Development 46.2
Cost-effectiveness Analysis 41.5
Policy Development and Analysis 30
Media Relations 26.9
Environmental Health 26.8
Funding Formula, Resource Allocations 26.2
Legislative Advocacy 25
Health Care Financing and Delivery 24.4
Personnel Management 12.9

Tables 18-21 provide similar information for State CSHCN agencies. Table 18 presents information regarding the perceived importance of specific CE topics by staff level. The percentage of responses with either a value of 4 or 5 (those indicating the highest two levels of importance for the topic) is provided for each topic. As was found for MCH agencies, the need for CE in a specific topic varied considerably by staff level.

In Table 19, which ranks CE topics by importance for state CSHCN directors, the highest ranked topics are systems development, personnel management, and performance measurement. MCH epidemiology, data, analytical, and clinical topics ranked toward the bottom of the list. For CSHCN program managers, clinical skills were also ranked as least important, while program implementation/management, performance measurement, program evaluation, and families as partners in policy making were ranked highest (Table 20). The highest ranked CE topics for CSHCN program staff were family centered care, families as partners in policy making, and cultural competency (Table 21).

The importance of specific CE topics for Local health departments is provided in Tables 22-25. Using the same format as Tables 14 and 18, Table 22 presents the perceived importance of specific CE topics by staff level, while Tables 23-25 present the same information ranked for each staff level. In Table 23, which ranks CE topics by importance for Local health department directors, the highest ranked topics are policy development and analysis, cost-effectiveness analysis, and personnel management. For Local health department program managers, program evaluation, program implementation/management, program planning/development, negotiation & team building, and personnel management were ranked as the most important CE topics (Table 24). The highest ranked CE topics for Local health department program staff were clinical skills, cultural competency, and family centered care (Table 25).

Tables 26-29 provide the results of the responses regarding the importance of specific CE topics for Medicaid agencies. Using the same format as Tables 14, 18 and 22, Table 26 presents the perceived importance of specific CE topics by staff level, while Tables 27-29 present this information ranked for each staff level. In Table 27, which ranks CE topics by importance for Medicaid directors, the highest ranked topics are health care financing and delivery, interagency collaboration, negotiation and team building, and legislative advocacy. For Medicaid program managers, performance measurement, program evaluation, program planning/development, health care financing and delivery, and data analysis and interpretation were ranked as the most important CE topics (Table 28). The highest ranked CE topics for Medicaid program staff were cultural competency, family centered care, and program implementation/management (Table 29).

State CSHCN

Table 18 Perceived Importance of Continuing Education Topics

CE Topics for State CSHCN Director Manager Staff
Coalition Building 79 84.2 52.7
Community Development; Empowerment 73.8 63.1 70
Interagency Collaboration 89 88.9 73.7
Marketing and Communication 82.4 88.3 47.4
Media Relations 82.3 76.4 27.8
Public and Consumer Involvement 83.4 88.9 47.4
Resource Development 68.8 58.8 35.2
Systems Development 100 88.3 41.1
Families as Partners in Policy Making 94.5 94.5 94.7
Legislative Advocacy 76.4 55.5 27.8
Needs Assessment 88.3 94.4 50
Performance Measurement 100 100 42.1
Program Evaluation 88.9 94.5 47.4
Program Implementation, Management 83.4 100 30
Program Planning, Development 94.5 94.4 26.4
Cultural Competency 72.3 84.2 94.7
Managing Change 94.5 94.1 75
MCH Epidemiology 41.1 58.8 26.3
Negotiation and Team building 94.1 94.4 73.6
Personnel Management 100 94.4 11.1
Data Analysis and Interpretation 76.5 83.3 33.4
Data-base Development 41.1 68.4 41.2
Data-base Linkage 47 72.2 35.3
Information Systems 58.8 78.9 47.4
Qualitative Methods 70.6 83.3 22.3
Quality Assessment and Assurance 82.3 89.4 79
Environmental Health 29.4 27.8 23.5
Geographic Data Analysis 55.6 70.6 17.6
Social Marketing, Health Education 47 55.5 27.8
Surveillance, Health Status Monitoring 52.9 66.7 22.2
Survey Design and Administration 55.6 83.3 31.6
Cost-effectiveness Analysis 78.9 70 25
Funding Formula, Resource Allocations 89 77.8 11.1
Health Care Financing and Delivery 88.9 77.7 26.4
Policy Development and Analysis 94.1 94.4 16.7
Clinical Skills 11.1 26.4 84.2
Family-Centered Care 88.9 94.4 100

Note: Percentages indicate combined ratings of “4” and “5” on a scale of 1 (“least”) to 5 (“most important”) [Data Source: MCH Leadership Skills Training Institute Year 2000-1 Assessment of MCH Training Needs]

State CSHCN DirectorState CSHCN Program Manager State CSHCN Program Staff

Table 19 Perceived Importance of Continuing Education Topics

CE Topics for State CSHCN (Ranked from Greatest to Least) Director
Systems Development 100
Personnel Management 100
Performance Measurement 100
Program Planning, Development 94.5
Managing Change 94.5
Families as Partners in Policy Making 94.5
Policy Development and Analysis 94.1
Negotiation and Team building 94.1
Interagency Collaboration 89
Funding Formula, Resource Allocations 89
Program Evaluation 88.9
Health Care Financing and Delivery 88.9
Family-Centered Care 88.9
Needs Assessment 88.3
Public and Consumer Involvement 83.4
Program Implementation, Management 83.4
Marketing and Communication 82.4
Quality Assessment and Assurance 82.3
Media Relations 82.3
Coalition Building 79
Cost-effectiveness Analysis 78.9
Data Analysis and Interpretation 76.5
Legislative Advocacy 76.4
Community Development; Empowerment 73.8
Cultural Competency 72.3
Qualitative Methods 70.6
Resource Development 68.8
Information Systems 58.8
Survey Design and Administration 55.6
Geographic Data Analysis 55.6
Surveillance, Health Status Monitoring 52.9
Social Marketing, Health Education 47
Data-base Linkage 47
MCH Epidemiology 41.1
Data-base Development 41.1
Environmental Health 29.4
Clinical Skills 11.1


Table 20 Perceived Importance of Continuing Education Topics

CE Topics for State CSHCN (Ranked from Greatest to Least) Manager
Program Implementation, Management 100
Performance Measurement 100
Program Evaluation 94.5
Families as Partners in Policy Making 94.5
Program Planning, Development 94.4
Policy Development and Analysis 94.4
Personnel Management 94.4
Negotiation and Team building 94.4
Needs Assessment 94.4
Family-Centered Care 94.4
Managing Change 94.1
Quality Assessment and Assurance 89.4
Public and Consumer Involvement 88.9
Interagency Collaboration 88.9
Systems Development 88.3
Marketing and Communication 88.3
Cultural Competency 84.2
Coalition Building 84.2
Survey Design and Administration 83.3
Qualitative Methods 83.3
Data Analysis and Interpretation 83.3
Information Systems 78.9
Funding Formula, Resource Allocations 77.8
Health Care Financing and Delivery 77.7
Media Relations 76.4
Data-base Linkage 72.2
Geographic Data Analysis 70.6
Cost-effectiveness Analysis 70
Data-base Development 68.4
Surveillance, Health Status Monitoring 66.7
Community Development; Empowerment 63.1
Resource Development 58.8
MCH Epidemiology 58.8
Social Marketing, Health Education 55.5
Legislative Advocacy 55.5
Environmental Health 27.8
Clinical Skills 26.4


Table 21 Perceived Importance of Continuing Education Topics

CE Topics for State CSHCN (Ranked from Greatest to Least) Staff
Family-Centered Care 100
Families as Partners in Policy Making 94.7
Cultural Competency 94.7
Clinical Skills 84.2
Quality Assessment and Assurance 79
Managing Change 75
Interagency Collaboration 73.7
Negotiation and Team building 73.6
Community Development; Empowerment 70
Coalition Building 52.7
Needs Assessment 50
Public and Consumer Involvement 47.4
Program Evaluation 47.4
Marketing and Communication 47.4
Information Systems 47.4
Performance Measurement 42.1
Data-base Development 41.2
Systems Development 41.1
Data-base Linkage 35.3
Resource Development 35.2
Data Analysis and Interpretation 33.4
Survey Design and Administration 31.6
Program Implementation, Management 30
Social Marketing, Health Education 27.8
Media Relations 27.8
Legislative Advocacy 27.8
Program Planning, Development 26.4
Health Care Financing and Delivery 26.4
MCH Epidemiology 26.3
Cost-effectiveness Analysis 25
Environmental Health 23.5
Qualitative Methods 22.3
Surveillance, Health Status Monitoring 22.2
Geographic Data Analysis 17.6
Policy Development and Analysis 16.7
Personnel Management 11.1
Funding Formula, Resource Allocations 11.1


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