Percent of CSHCN not receiving family-centered care (vertical bar chart): Does not usually provide enough information, 19.1%; Does not usually make parent feel like a partner, 14.2%; Is not usually sensitive to values/customs, 13.1%; Does not usually spend enough time, 16.5%; Does not usually listen to family’s concerns, 12.0%.

Source: Health Resources and Services Administration, Maternal and Child Health Bureau (2004). The National Survey of Children with Special Health Care Needs Chartbook. Rockville, MD: U.S. Department of Health and Human Services.